Last Updated: 01/04/2023

Welcome to Bhagyagold Ltd ("Bhagyagold", "we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website located at https://www.bhagyagold.com/ (the "Site") and our mobile application (collectively, the "Platform").

Important Notice: This Platform operates exclusively as a digital catalog and inquiry portal. We do not process payments or finalize sales directly through this website. All transactions are concluded offline or via direct communication following your inquiry.

1. General Information

• Company Name: Bhagyagold Ltd.

• Registered Address: Hallmark-4, Second Floor, Haribhakti's Pole, Sankadi Sheri, Manek Chowk, Ahmedabad - 380001, Gujarat, INDIA.

• Contact: +91-9427712509 | [email protected]

2. Purpose of the Website

The content provided on this Platform is for general information and product display purposes only. It serves as an invitation to inquire and does not constitute a binding offer to sell goods at a specific price online.

3. Product Display and Accuracy

• Visual Representation: We make every effort to display the designs, colors, and details of our jewelry (Gold Rings, Earrings, Pendants, etc.) as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product.

• Weight and Dimensions: All weights, dimensions, and measurements provided on the Platform are approximate values. Final specifications will be confirmed during the order finalization process.

4. The Inquiry Process

• How it Works: Users may browse our catalog, select items of interest, and submit an inquiry through the "Add to Cart" / "Inquiry Cart" or Contact forms.

• No Binding Contract: Submission of an inquiry or an "order" through the website does not create a binding contract of sale. It is solely a request for a quotation or further discussion.

• Order Confirmation: A sale is only confirmed once our team contacts you, verifies the order details, agrees on the final price (based on current gold rates), and establishes payment terms directly with you.

5. Pricing Policy

• Indicative Pricing: Any prices displayed on the website are intended as estimates or indicative guides only.

• Market Fluctuations: Due to the dynamic nature of the gold market, prices are subject to change without notice. The final price will be calculated based on the gold rate and making charges applicable on the day the sale is finalized offline.

6. Payments and Transactions

• No Online Payments: We do not accept payments through this website. No credit card or banking information is processed via the Platform.

• Offline Settlement: All payment terms, including methods (RTGS/NEFT, Cheque, etc.) and schedules, will be agreed upon mutually during the offline finalization of your order.

7. Delivery and Returns

• Terms of Sale: Since the website is for inquiry only, specific terms regarding delivery timelines, shipping methods (if any), and return eligibility will be determined on a per-order basis and agreed upon at the time of the final sale.

• Inspection: Customers are encouraged to inspect goods thoroughly upon receipt as per the terms agreed during the sale.

8. Intellectual Property

• The content on this Platform, including but not limited to jewelry designs, the Bhagyagold logo, images, text, and graphics, is the intellectual property of Bhagyagold Ltd.

• Unauthorized copying, reproduction, or distribution of our designs or website content is strictly prohibited.

9. User Data & Privacy

• By submitting an inquiry, you agree to provide accurate contact details (Name, Phone, Email) so that we may reach you.

• Your data is handled in accordance with our Privacy Policy, which states we collect this data solely to facilitate your orders and improve our service.

10. Limitation of Liability

The Platform and its content are provided on an "as is" basis. Bhagyagold Ltd makes no warranties, expressed or implied, regarding the operation of the site or the information included. We shall not be liable for any damages arising from the use of this website.

11. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising in relation to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.